Azure Windows Virtual Machine Provisioning Issue
Incident Report for Workspot
Resolved
Azure announced that beginning at 07:00 UTC on 13 Oct 2021, a subset of customers using Windows Virtual Machines may experience failure notifications when performing service management operations - such as create, update, delete. Deployments of new VMS and any updates to extensions may fail. Non-Windows Virtual Machines, and existing running Windows Virtual Machines should not be impacted by this issue.

What this means is that you won't be able to provision any new Virtual machine through Workspot Control. Also, customer having non-persistent pool with refresh periodically option enabled, they may see VMs are failing during provisioning.

This issue was resolved at approximately 12:00 UTC on 13 OCT 2021.

We have worked with any impacted customers and redeployed any failed VM Desktops they had. If you find yourself with a failed VM, please redeploy it and if it does not come back up in a healthy 'ready' state, open a ticket with Workspot Support.
Posted Oct 13, 2021 - 07:00 UTC