Update - Update from Microsoft:
Current Status:
Due to an increase in demand for compute resources in the region, there are capacity constraints on available compute infrastructure. This in turn resulted in service management operation and allocation failures for VM resources.
We are currently working on platform levers to restore healthy buffers in relation to capacity. We will continue to monitor the situation and supply updates accordingly.
An update will be provided on 28 May 2026, or as events warrant.
May 22, 2026 - 12:45 UTC
Current Status:
Due to an increase in demand for compute resources in the region, there are capacity constraints on available compute infrastructure. This in turn resulted in service management operation and allocation failures for VM resources.
We are currently working on platform levers to restore healthy buffers in relation to capacity. We will continue to monitor the situation and supply updates accordingly.
An update will be provided on 28 May 2026, or as events warrant.
May 22, 2026 - 12:45 UTC
Identified - Dear Customer,
Workspot has identified an issue affecting the availability of Virtual Desktops hosted in the Azure East US region.
Microsoft has confirmed ongoing Azure Compute capacity constraints in this region. Customers attempting to create, update, resume, scale, start, or restart Virtual Machines may experience allocation failures.
Current Impact:
- VM lifecycle operations may intermittently fail
- Running desktops are not impacted unless restarted or redeployed
How to Check if You Are Impacted:
If your subscription is affected, details will be visible under:
-->Azure Portal → Service Health → Active / Maintenance Events
Workaround:
- Redeploy the Virtual Machine from Workspot Control to help bring it online
Recommendations:
- Try a different Availability Zone within East US
- Use an alternate Azure region with lower demand
Mitigation Options:
- Disable Pause/Resume (VM runs continuously; may increase cost)
- On-demand Capacity Reservation:
https://learn.microsoft.com/azure/virtual-machines/capacity-reservation-overview
- Reserved Instances (cost benefit + prioritized capacity):
https://learn.microsoft.com/azure/cost-management-billing/reservations/save-compute-costs-reservations
Ongoing Actions:
Workspot is actively engaged with Microsoft and monitoring the situation closely.
May 21, 2026 - 16:05 UTC
Workspot has identified an issue affecting the availability of Virtual Desktops hosted in the Azure East US region.
Microsoft has confirmed ongoing Azure Compute capacity constraints in this region. Customers attempting to create, update, resume, scale, start, or restart Virtual Machines may experience allocation failures.
Current Impact:
- VM lifecycle operations may intermittently fail
- Running desktops are not impacted unless restarted or redeployed
How to Check if You Are Impacted:
If your subscription is affected, details will be visible under:
-->Azure Portal → Service Health → Active / Maintenance Events
Workaround:
- Redeploy the Virtual Machine from Workspot Control to help bring it online
Recommendations:
- Try a different Availability Zone within East US
- Use an alternate Azure region with lower demand
Mitigation Options:
- Disable Pause/Resume (VM runs continuously; may increase cost)
- On-demand Capacity Reservation:
https://learn.microsoft.com/azure/virtual-machines/capacity-reservation-overview
- Reserved Instances (cost benefit + prioritized capacity):
https://learn.microsoft.com/azure/cost-management-billing/reservations/save-compute-costs-reservations
Ongoing Actions:
Workspot is actively engaged with Microsoft and monitoring the situation closely.
May 21, 2026 - 16:05 UTC
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Workspot US Control Upgrade to R26.5 on June 06th at 0200 UTC Jun 6, 2026 02:00-03:00 UTC
This release will require an update window of up to 10 minutes. During this window, administrators will not be able to log in to Control, and end users will not be able to launch new non-persistent desktop sessions. Existing end-user sessions will not be impacted, and end users can launch persistent desktops.
Posted on May 18, 2026 - 05:45 UTC
Posted on May 18, 2026 - 05:45 UTC
Workspot EU Control Upgrade to R26.5 on June 09th at 0530 UTC Jun 9, 2026 05:30-06:30 UTC
This release will require an update window of up to 10 minutes. During this window, administrators will not be able to log in to Control, and end users will not be able to launch new non-persistent desktop sessions. Existing end-user sessions will not be impacted, and end users can launch persistent desktops.
Posted on May 18, 2026 - 05:47 UTC
Posted on May 18, 2026 - 05:47 UTC