Monitoring - Update: Microsoft has shared below update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.
Current Status: Resolved
What happened?
Between 11:39 UTC on 24th April and 00:15 UTC on 25 April 2026, a platform issue resulted in an impact to a subset of Azure services in the East US region. Impacted customers experienced failures or delays when provisioning, scaling, or updating Azure resources. Intermittent connectivity issues may also be seen on existing running workloads in Virtual Machines and Azure Virtual Desktop sessions.
This issue is now mitigated. An update with more information will be provided shortly.
Next Steps:
The next update will be shared once Microsoft provides the RCA. In the meantime, Workspot will continue to monitor impacted pools and virtual desktops to ensure stability and identify any residual issues.
Apr 25, 2026 - 04:15 UTC
Current Status: Resolved
What happened?
Between 11:39 UTC on 24th April and 00:15 UTC on 25 April 2026, a platform issue resulted in an impact to a subset of Azure services in the East US region. Impacted customers experienced failures or delays when provisioning, scaling, or updating Azure resources. Intermittent connectivity issues may also be seen on existing running workloads in Virtual Machines and Azure Virtual Desktop sessions.
This issue is now mitigated. An update with more information will be provided shortly.
Next Steps:
The next update will be shared once Microsoft provides the RCA. In the meantime, Workspot will continue to monitor impacted pools and virtual desktops to ensure stability and identify any residual issues.
Apr 25, 2026 - 04:15 UTC
Update - Microsoft has shared below update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.
Current Status: Rollback is complete for Availability Zone (AZ) 01 and AZ03, and is still in progress for AZ02. Mitigation is expected to complete within the next 1 hour.
Customers should observe improvements to their services, and downstream services are also starting to recover.
NEXT STEPS:
The next update will be shared within 60 minutes, or as events warrant.
Apr 24, 2026 - 23:38 UTC
Current Status: Rollback is complete for Availability Zone (AZ) 01 and AZ03, and is still in progress for AZ02. Mitigation is expected to complete within the next 1 hour.
Customers should observe improvements to their services, and downstream services are also starting to recover.
NEXT STEPS:
The next update will be shared within 60 minutes, or as events warrant.
Apr 24, 2026 - 23:38 UTC
Update - Microsoft has shared below update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.
CURRENT STATUS:
We detected this issue through automated monitoring after identifying an unusual drop in service success rates. The issue was caused by a recent change, and rollback actions are in progress across availability zones (AZs). Customers may begin to see recovery if using resources in AZ03, with Availability Zone 01 currently in progress. Please refer to this documentation to understand the logical to physical availability zone mapping for your subscription.
However, there is no confirmed estimated time for full resolution at this moment.
The next update will be shared within the next 60 minutes, or as events warrant.
Apr 24, 2026 - 17:56 UTC
CURRENT STATUS:
We detected this issue through automated monitoring after identifying an unusual drop in service success rates. The issue was caused by a recent change, and rollback actions are in progress across availability zones (AZs). Customers may begin to see recovery if using resources in AZ03, with Availability Zone 01 currently in progress. Please refer to this documentation to understand the logical to physical availability zone mapping for your subscription.
However, there is no confirmed estimated time for full resolution at this moment.
The next update will be shared within the next 60 minutes, or as events warrant.
Apr 24, 2026 - 17:56 UTC
Update - Current Status:
At this time, no new update has been received from Microsoft beyond their previous communication. The incident remains under investigation on their side.
We are continuing to monitor the situation closely and are tracking customer impact, which currently includes multiple reported cases of virtual desktop connectivity issues and VM accessibility failures.
Next Update:
We will provide an update as soon as Microsoft shares further information or once there is any material change in status.
Apr 24, 2026 - 17:06 UTC
At this time, no new update has been received from Microsoft beyond their previous communication. The incident remains under investigation on their side.
We are continuing to monitor the situation closely and are tracking customer impact, which currently includes multiple reported cases of virtual desktop connectivity issues and VM accessibility failures.
Next Update:
We will provide an update as soon as Microsoft shares further information or once there is any material change in status.
Apr 24, 2026 - 17:06 UTC
Update - Microsoft has shared an update on the ongoing Azure platform incident impacting Virtual Machines and Virtual Machine Scale Sets in the East US region.
Microsoft identified the issue through automated monitoring, which detected an unusual increase in failures within the service supporting virtual machine operations in East US. Microsoft is currently investigating the underlying cause and is actively working toward mitigation.
Current Status:
The issue remains in progress and under investigation by Microsoft. Customers may continue to experience VM connectivity or access issues in East US, and related impact may also be seen in East Asia.
Microsoft indicated that the next update will be shared within approximately 60 minutes, or sooner if there are meaningful developments.
Workspot continues to monitor the situation closely and will provide further updates as new information becomes available from Microsoft.
Apr 24, 2026 - 15:52 UTC
Microsoft identified the issue through automated monitoring, which detected an unusual increase in failures within the service supporting virtual machine operations in East US. Microsoft is currently investigating the underlying cause and is actively working toward mitigation.
Current Status:
The issue remains in progress and under investigation by Microsoft. Customers may continue to experience VM connectivity or access issues in East US, and related impact may also be seen in East Asia.
Microsoft indicated that the next update will be shared within approximately 60 minutes, or sooner if there are meaningful developments.
Workspot continues to monitor the situation closely and will provide further updates as new information becomes available from Microsoft.
Apr 24, 2026 - 15:52 UTC
Update - Update from the Microsoft:
Service: Virtual Machine Scale Sets, Virtual Machines
Region: East US, East Asia
Impact Statement: Starting at 11:39 UTC on 24 Apr 2026, a subset of customers using Virtual Machines and Virtual Machine Scale Sets in East US may experience issues with resources hosted in this region.
Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia
Apr 24, 2026 - 14:38 UTC
Service: Virtual Machine Scale Sets, Virtual Machines
Region: East US, East Asia
Impact Statement: Starting at 11:39 UTC on 24 Apr 2026, a subset of customers using Virtual Machines and Virtual Machine Scale Sets in East US may experience issues with resources hosted in this region.
Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia
Apr 24, 2026 - 14:38 UTC
Update - Impact Statement: Starting at 11:39 UTC on 24 Apr 2026, a subset of customers using Virtual Machines and Virtual Machine Scale Sets in East US may experience issues with resources hosted in this region.
Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia
Apr 24, 2026 - 13:38 UTC
Current Status: We are aware of this issue and are actively investigating. The next update will be provided as events warrant.
IMPACTED SERVICE(S) AND REGION(S):
Service Name Region
Virtual Machine Scale Sets -->East US
Virtual Machines --> East Asia
Apr 24, 2026 - 13:38 UTC
Investigating - Workspot has identified an issue affecting accessibility of virtual desktops hosted in the Azure East US region.
Microsoft has confirmed an ongoing Azure platform incident impacting a subset of Virtual Machines and Virtual Machine Scale Sets in this region. As a result, some customers may experience loss of network connectivity or inability to access their VMs.
This Azure incident aligns with the connectivity issues currently being observed.
Workspot is monitoring the situation closely and is in communication with Microsoft regarding the incident status. We will provide updates as they become available.
Apr 24, 2026 - 13:31 UTC
Microsoft has confirmed an ongoing Azure platform incident impacting a subset of Virtual Machines and Virtual Machine Scale Sets in this region. As a result, some customers may experience loss of network connectivity or inability to access their VMs.
This Azure incident aligns with the connectivity issues currently being observed.
Workspot is monitoring the situation closely and is in communication with Microsoft regarding the incident status. We will provide updates as they become available.
Apr 24, 2026 - 13:31 UTC
Workspot Control
Operational
Workspot Watch
Operational
Workspot Trends
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance