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All Systems Operational
Workspot Control
Operational
Workspot Watch
Operational
Workspot Trends
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 12, 2026
No incidents reported today.
Feb 11, 2026
No incidents reported.
Feb 10, 2026
No incidents reported.
Feb 9, 2026
No incidents reported.
Feb 8, 2026
No incidents reported.
Feb 7, 2026
No incidents reported.
Feb 6, 2026
Completed -
The maintenance is now complete. All functionality has now returned to normal. Thank you!
Feb 6, 19:04 UTC
Feb 6, 19:04 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 18:57 UTC
Feb 6, 18:57 UTC
Scheduled -
Heroku is performing maintenance to their EMEA instance, which may effect customers who are using the Workspot EU Control instance. The maintenance will be performed on 06-Feb-2026 between the hours of: 18:00 UTC until 23:00 UTC.
We have received some details about which services will be impacted but unclear if this will impact Workspot EU Control.
We have contacted Heroku to clarify what services, if any will be impacted.
Workspot is monitoring the availability of the EU instance and will post updates here.
Feb 6, 18:47 UTC
We have received some details about which services will be impacted but unclear if this will impact Workspot EU Control.
We have contacted Heroku to clarify what services, if any will be impacted.
Workspot is monitoring the availability of the EU instance and will post updates here.
Feb 6, 18:47 UTC
Feb 5, 2026
No incidents reported.
Feb 4, 2026
Resolved -
The service has been fully restored after the rollback was performed. We appreciate your patience.
A detailed Root Cause Analysis (RCA) will be shared once available.
Feb 4, 03:28 UTC
A detailed Root Cause Analysis (RCA) will be shared once available.
Feb 4, 03:28 UTC
Update -
We are continuing to monitor for any further issues.
Feb 4, 03:22 UTC
Feb 4, 03:22 UTC
Update -
Following the rollback performed, no new issues have been reported. Customers have confirmed that the Workspot service is stable.
Workspot Control is operating as expected, and all requests are being handled properly.
Feb 3, 11:00 UTC
Workspot Control is operating as expected, and all requests are being handled properly.
Feb 3, 11:00 UTC
Monitoring -
Engineering team has completed the rollback, and all services have now been successfully restored. We are continuing to monitor the environment and will keep you posted with any further updates.
We greatly appreciate your patience and cooperation.
Feb 2, 21:41 UTC
We greatly appreciate your patience and cooperation.
Feb 2, 21:41 UTC
Update -
Engineering team is estimating 90 minutes to complete rollback testing and then a short maintenance window to rollback at approximately 1030 PM UTC. We will update as timeline firm up.
We appreciate your patience as we work to restore service stability.
Feb 2, 20:22 UTC
We appreciate your patience as we work to restore service stability.
Feb 2, 20:22 UTC
Update -
There is no new update at this time. Engineering team has made internal progress reviewing the rollback code, and testing activities are ongoing. We will share another update as soon as more information becomes available.
We appreciate your continued patience as we work to restore service stability.
Feb 2, 19:56 UTC
We appreciate your continued patience as we work to restore service stability.
Feb 2, 19:56 UTC
Update -
Engineering team has made internal progress reviewing the rollback code, and testing activities are ongoing.
We will share another update as soon as more information becomes available.
We appreciate your continued patience as we work to restore service stability.
Feb 2, 19:09 UTC
We will share another update as soon as more information becomes available.
We appreciate your continued patience as we work to restore service stability.
Feb 2, 19:09 UTC
Update -
There is no new update at this time. The Engineering team continues to review the rollback plan and assess next steps.
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 18:33 UTC
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 18:33 UTC
Update -
There is no new update at this time. The Engineering team continues to review the rollback plan and assess next steps.
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 18:04 UTC
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 18:04 UTC
Update -
There is no new update at this time. The Engineering team continues to review the rollback plan and assess next steps.
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 17:31 UTC
We will share another update as soon as more information becomes available. We appreciate your continued patience as we work to restore service stability.
Feb 2, 17:31 UTC
Update -
The Engineering team is continuing to assess the rollback plan and review the code changes. An ETA is being evaluated based on the outcome of the review and associated testing.
We appreciate your patience as we work to restore service stability.
Feb 2, 17:00 UTC
We appreciate your patience as we work to restore service stability.
Feb 2, 17:00 UTC
Update -
The Engineering team is planning to roll back the release deployed over the weekend. We will continue to share status updates approximately every 30 minutes.
An ETA is currently being assessed, and we will provide further updates as more information becomes available.
We appreciate your patience as we work to restore service stability.
Feb 2, 16:31 UTC
An ETA is currently being assessed, and we will provide further updates as more information becomes available.
We appreciate your patience as we work to restore service stability.
Feb 2, 16:31 UTC
Update -
Control is actively accepting requests; however, responses may be intermittent due to a high volume of queued requests.
- Control login: Login requests may occasionally time out. Retrying may be successful.
- User login: Most users can establish a session. If an issue occurs, please retry.
Our Engineering team is also exploring a potential rollback option while ensuring data consistency. We are working to determine an ETA and will provide an update as soon as more information becomes available.
We appreciate your patience as we continue to improve service stability.
Feb 2, 16:15 UTC
- Control login: Login requests may occasionally time out. Retrying may be successful.
- User login: Most users can establish a session. If an issue occurs, please retry.
Our Engineering team is also exploring a potential rollback option while ensuring data consistency. We are working to determine an ETA and will provide an update as soon as more information becomes available.
We appreciate your patience as we continue to improve service stability.
Feb 2, 16:15 UTC
Update -
Our engineering team continues to review the impact areas and complete validation to ensure service stability.
There are no new updates since our last communication.
Feb 2, 14:58 UTC
There are no new updates since our last communication.
Feb 2, 14:58 UTC
Update -
Our engineering team is still reviewing the impact areas and completing validation to ensure service stability. We will share more details as they become available.
Feb 2, 12:43 UTC
Feb 2, 12:43 UTC
Update -
The issue has been identified, and corrective measures are in place. Our engineering team is reviewing remaining impact areas and completing final validation to ensure service stability before rollout.
Feb 2, 11:12 UTC
Feb 2, 11:12 UTC
Identified -
Following the recent 26.1 release, we have identified an issue impacting the Workspot Control service. A newly introduced application feature is not behaving as expected, resulting in an increased volume of system requests. This has led to request queuing and intermittent restarts of the Control service.
Our engineering team is actively working on testing and implementing a fix with the highest priority to stabilize the service.
Feb 2, 10:02 UTC
Our engineering team is actively working on testing and implementing a fix with the highest priority to stabilize the service.
Feb 2, 10:02 UTC
Investigating -
We are currently experiencing intermittent availability issues with the Workspot Control service. The engineering team is actively working on this issue with top priority. We will share more details as they become available.
This is an application‑level issue and not a security incident.
We apologize for any inconvenience this may cause.
Feb 2, 09:38 UTC
This is an application‑level issue and not a security incident.
We apologize for any inconvenience this may cause.
Feb 2, 09:38 UTC
Feb 3, 2026
Feb 2, 2026
Feb 1, 2026
No incidents reported.
Jan 31, 2026
Completed -
The scheduled maintenance has been completed.
Jan 31, 03:00 UTC
Jan 31, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 02:00 UTC
Jan 31, 02:00 UTC
Scheduled -
This release will require an update window of up to 10 minutes. During this window, administrators will not be able to log in to Control, and end users will not be able to launch new non-persistent desktop sessions. Existing end-user sessions will not be impacted, and end users can launch persistent desktops.
Jan 14, 05:31 UTC
Jan 14, 05:31 UTC
Jan 30, 2026
No incidents reported.
Jan 29, 2026
No incidents reported.