Resolved -
This issue has been resolved, and customers can now log in to Workspot Control and access non-persistent VMs without any issues. The platform is stable, and normal operations have resumed. We will continue to monitor the environment to ensure stability.
We will share a post-incident summary once our investigation ends and relevant details are available.
Nov 14, 18:30 UTC
Monitoring -
Update: We are seeing improvement in both Workspot Control logins and non-persistent VM logins. At this time, we are closely monitoring the situation to ensure stability. Our investigation is ongoing, and we will share additional details as they become available.
Nov 14, 17:20 UTC
Investigating -
We are currently experiencing intermittent issues with Workspot Control logins and non-persistent VM logins. Our team is actively investigating the issue and has escalated the matter by raising a priority ticket with the platform vendor. We are working closely with them to resolve this as quickly as possible. Further updates will be shared as soon as more information becomes available.
Nov 14, 15:57 UTC
